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  February 2010: Effective Marketing NOW!

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Social media

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After two years of managing through the recession, 2010 is shaping up to be the year where most of us can, once again, plan for growth.

For some, stepping up traditional marketing activities will suffice, but many firms are now grappling with marketplace changes that require a completely different approach to business development and marketing.

Whether it’s leaner, restructured clients; new management; a younger demographic; competition from overseas; a move away from billable hours to project fees; different funding models; shuttered media outlets leaving few targets for PR; or technological developments – the landscape has changed for large, multi-office firms and sole practitioners alike.

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What do these changes mean in practical terms?

All marketing tactics are linked – more than ever before.

The ideal has always been for sales, marketing and communications functions to be connected, but in practice that hasn’t always been the case. Integration requires a lot of planning and many tactics have delivered sufficient results on their own. The Internet and new media have changed that: networking on social sites like LinkedIn, making the first page in a Google search or conducting an e-blast require a website or at least a Facebook company page.


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The website is now the centre of your sales and marketing universe

as Paul Chato, President of Your Web Department and Friend-of-Oomph eloquently puts it. It’s hard to believe, but many companies still don’t have a website and, for the majority of those that do, the website is still just a digital brochure – a static set of pages that are rarely updated.

It used to be that launching a website was an expensive and complex undertaking. But today, anyone can launch a WordPress site for free, in about 15 minutes. This being the case, it means that anyone without a website today is probably viewed as uninformed, rooted in the past and as missing basic business systems – in addition to being invisible to people who are researching purchasing options online – which is just about everyone.


Content rules.

Content is the honey that attracts visitors – both human and ‘spiders’ [which are search engines like Google] alike. Without content that is interesting and fresh, there is no reason to come back after visitors have read your brochure or portfolio. Updating your website’s content is the most basic prerequisite for ‘optimizing’ the website so it appears in Google searches. Content positions you and your firm as dynamic ‘thought leaders’ and is the anchor to all social media activities like Facebook, LinkedIn and Twitter.


Many traditional tactics are now less effective or altogether obsolete.

Massive restructurings and layoffs have destroyed relationships honed over many years. Cold calling, direct mail, advertising or face-to-face networking don’t appeal to younger replacements or aren’t practical for reaching people who are trying to function in much leaner environments. Bankruptcies, closures and layoffs at newspapers, TV and magazines have reduced coverage options to the point where most traditional PR campaigns no longer produce a return on investment.


Social media is here to stay.

It is true that people use Twitter to announce the type of sandwich they are having for lunch or Facebook to chit chat with Kindergarten classmates. But to dismiss social media outlets as a passing fad of no use for business is to miss out on the most effective marketing channel devised since the advent of radio and TV.

The statistics are staggering: Facebook currently has in excess of 350 million active users on a global basis, with 50% of active users logging into the site each day - 175m users every 24 hours. 35milion of these update their status each day. Six months ago, Facebook had 250million users – a growth of more than 40% in less than 6 months. LinkedIn has 50 million members worldwide. Twitter now has 75 million user accounts and approximately 15 million active users. [Source: Jake Hird via www.larrybodine.com]. I can tell you from our Google Analytics reports that Twitter is a HUGE driver of traffic to our website.


Before you think this is only applicable to companies that sell books, computers or camping gear, I should tell you that we just made the short list for a $100,000 contract in an area of practice we do not promote and for a client in an industry we have never targeted.
The only reason we were invited to participate is because they found us through a Google search and liked what they saw.

To market effectively today you need a website based, content-centered strategy that includes social media as the driver for networking, public relations, website optimization, direct mail, public speaking and brand and thought leadership.

Read a case study on how Oomph is weaving all its marketing tactics together here and learn how to choose marketing tactics that are suitable for your type of practice and get step-by-step directions on how to craft a plan that ties them all together by taking The Most Effective Marketing Tactics – NOW. Workshop details here..

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Computer Security Alert!

Most everyone has their computer set up to receive automatic operating system updates.  However, we all use many other programs [like ADOBE Reader or Flash] that aren't updated when Microsoft or Apple issue patches for the OS. Unless you have dedicated software to track all out-of-date programs or follow security websites - and most people don't - staying on top of these fixes can be difficult. 

This matters now because, as companies like Microsoft get serious about and very good at managing security, crooks are looking for new weak spots to embed and destribute their malware.  Enter popular software like ADOBE PDF Reader, Realtime Player and others.

We use Secunia PSI, a service that scans our system for all software installed and alerts us to needed upgrades. We also follow two top security blogs: F-Secure and Krebs on Security, so we know what the top trends and security issues are.

Going forward, we will publish security alerts for common threats, so visit the blog to stay on top of computer safety news. You can also follow us automatically by clicking the RSS button below or on Twitter at: OomphGroup.

Current Alerts:

  • Adobe Reader:  The Adobe update, available from this link, brings Acrobat and Reader installations to version 9.3. Updates are available for Windows, Mac and UNIX systems. Adobe has special instructions here for those who cannot for whatever reasons upgrade and need to stick with the 8.x version of these programs. With Adobe Reader becoming a common vehicle for malware, many security experts recommend switching to other free readers like Foxit Reader. [We did and we like it a lot].  If you still want to use Adobe Reader you can block Java for an instant security boost. To do so: in the Reader click Edit > Preferences > JavaScript, and clear the Enable Acrobat JavaScript box. Some more advanced PDF files, like animated slideshows, may not work well, but most will work just as before, and you'll have blocked most PDF-related malware.
  • Adobe Shockware Player: an update that fixes at least two critical flaws in Adobe’s Shockwave Player. Don't confuse this with Flash, another common multimedia player. As Brain Krebs explains:

Both Flash and Shockwave are multimedia players. They can give you extended and predictable abilities across a range of browser brands, versions, and platforms.(Sometimes you might hear someone refer to “Shockwave Flash”, but these are actually two different multimedia players.)

Flash has a small player which gives it a wider distribution. Flash is included in every Netscape download. Flash also has a very fast startup time. The way the Flash format interleaves media and instructions also helps it start quickly.

Shockwave has a deeper player. It offers multiuser chat, XML parsing, HTML manipulation, an extensive and fast scripting language, distant file retrieval, programmatic control of vector shapes, and bitmap manipulation.

The current flaws are in Shockwave Player version 11.5.2.602 and earlier. Adobe recommends that Shockwave users actually uninstall the program (Windows users can do this via the Add/Remove Programs menu), and then reboot before attempting to install the latest, patched version (v. 11.5.6.606), available here.

  • And, just in case you also have Flash, the latest, most secure version of Flash is v. 10.0.42.34, so if your version of Flash is lower than that, it’s time to update your Flash Player as well. Adobe shipped an update in December that fixed at least seven critical vulnerabilities in Flash. Instructions on how to update the Flash Player to the latest version are available here.

Let us know if you find these updates helpful and if you find all these patches from different vendors and companies confusing.

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Evernote - the amazing note-taker and save all application!

Although it's been around for quite some time, we just discovered Evernote, a web-driven service that allows users to collect notes and information - from all types of sources and with a variety of methods.

We've been using it for a month and everyday we discover another great use. We think it's one of the most practical business tools EVER!

  • First, how to get it: log on to www.evernote.com and sign up for an account - free or Premium for $5 per month. Premium allows 500 MB of content per month and a greater variety of file formats [like MS Word or Excel]; free accounts get only 40MB storage, a limited range of file types and small ads or promos on the desktop.  We have found the free 40 MBs to be sufficient, but if you are snapping and storing lots of photos you might need the Premium package. You can upgrade anytime, so try the free version out and if you love it and want more storage you can subscribe.
  • With Evernote you can store information - text you type in, clippings of webpages, screenprints grabbed from a website, photos taken with your mobile and sound files.  
  • File, label and sort it all! ! You can set up 'notebooks' in which to file each note you take. As well, you can add 'tags' to each note, so you can easily search for everything you've stored. There is no limit to the number of notebooks and tags you can use.
  • Works at your desk and on the go: you can access Evernote from your Smartphone - it's compatible with BlackBerry, IPhones and other mobile brands. What this means is that you can enter text or recorded sound notes from a meeting or a photo you've snapped with your phone, assign it to the correct notebook and presto! it's synchronized with the web app and will be waiting on your office computer, neatly sorted and filed when you get back to follow up.  Amazing, no?
  • Access your info on the road. You can also access your notebooks through your mobile, so you no longer need separate lists for shopping or for tasks. 

We love it for clipping blog ideas and keeping track of websites we want to write about, since it's much easier and faster to use than bookmarking a site or copying and pasting the information into a Word document. Now we surf, clip, file and when we're ready to blog we can easily access lots of handy ideas, sites and tips I've stored along the way! www.evernote.com

Coco Chanel would have loved Evernote - "Since everything is in our heads, we better not lose them..." 

Do you use Evernote? Let us know! 

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