Where and How Firms Choose to Show Up  

Conferences Are Back: How AEC Firms Can Make Smarter Event Investments. Why Conferences Matter Again

Over the past 15 years, architecture, engineering, and construction firms have steadily increased their investment in digital marketing. Websites, content, email, search, and social media have all become more important as firms looked for new ways to strengthen visibility and support business development. During COVID, that shift accelerated sharply. Virtual meetings replaced in-person ones, webinars and online events filled the gap, and many of the relationship-building activities that had long anchored business development were either paused or pushed onto screens.

Some of those digital tactics are now entrenched. Firms continue to invest in websites, thought leadership, and online visibility, and AI is beginning to add a new layer of interest and experimentation.  

But alongside that, a parallel shift is becoming clear: the return of traditional in-person tactics, and especially the return of conferences and events. 

This matters because conferences were among the business development activities most heavily disrupted by the pandemic. For several years, attendance dropped, travel slowed, and many firms became cautious about where and how often they participated. That caution now appears to be lifting. By 2025, attendance had rebounded strongly, and current data suggests that in-person participation has moved beyond recovery into a period of sustained strength.  

Professionals are returning not simply out of habit, but because in-person environments continue to offer something distinct—shared context, informal interaction, and the ability to build relationships in ways that are difficult to replicate online. 

For AEC firms, this signals that conferences are once again becoming a central part of how firms 3stay connected to their markets, maintain visibility, and build the relationships that underpin future work. 


Why Attend?

If conferences are a significant investment, the starting point is clarity on why the firm is attending in the first place. 

This is not about justifying participation. Most firms already understand the value of conferences. The question is more specific: what is the intended outcome of attending a particular event?

In many cases, the objective is relationship-driven. Conferences provide an opportunity to reconnect with clients, spend time with collaborators, and maintain visibility within an existing network. These interactions are often informal but highly valuable, particularly in an industry where relationships develop over time and across multiple touchpoints. 

In other cases, the objective may be more targeted. A firm may attend a conference to support a specific pursuit, to increase its visibility within a particular sector, or to strengthen its presence with a defined group of clients or stakeholders. For example, if a firm is actively pursuing healthcare work, attending a healthcare-focused conference may be a way to deepen connections within that community and better understand the issues shaping current projects. 

Conferences can also serve a research function. Attending sessions, listening to presentations, and observing industry discussions can provide insight into emerging trends, new technologies, evolving regulations, and shifting client priorities. This is particularly valuable in sectors that are undergoing rapid change. 

The important point is that different conferences serve different purposes. Being clear about the objective—whether it is relationship-building, visibility, pursuit support, or market intelligence—provides a foundation for all the decisions that follow. 

Choosing the Right Conferences

Once the objective is defined, the next step is selecting the events that best support it. 

Most firms already have a core set of conferences they attend regularly. These are typically established industry events where clients, peers, and collaborators gather. They play an important role in maintaining relationships and reinforcing a firm’s presence within its professional community, and they often remain a central part of the conference calendar. 

These events typically remain a central part of any conference strategy. 

But they are only one part of the picture. 

Looking Beyond Familiar Industry Events

In addition to core industry conferences, there is often value in expanding participation to include events that sit outside the design and construction space—particularly those focused on the firm’s target sectors. 

For example, a firm working in healthcare may choose to attend a medical conference where the primary audience is hospital leaders, clinicians, and administrators. A firm focused on higher education might attend conferences centered on university leadership, campus planning, or student experience. Similarly, firms working in infrastructure or municipal sectors may find value in policy or public-sector gatherings. 

These events are different in nature. The conversation is not about buildings, procurement, or delivery methods. It is about how the sector itself is evolving—what challenges organizations are facing, how priorities are shifting, and where investment is being directed. 

For firms, this provides a level of insight that is difficult to access elsewhere. It allows teams to understand how clients are framing their needs, what pressures are shaping their decisions, and how those factors may translate into future projects. 

Entering a New Market

Conferences also play a particularly important role when a firm is entering a new market—whether that is a new geography or a new sector. 

In an industry that is fundamentally relationship-driven, entering a market without an existing network can be challenging. Without local relationships, it is difficult to understand who the key players are, how work is awarded, and how decisions are made. 

In that context, conferences can serve as one of the most effective entry points. 

They provide an opportunity to see, in a relatively short period of time, who is active in the market. Walking the show floor, attending sessions, and participating in informal conversations allows firms to begin identifying potential collaborators, competitors, clients, and partners. 

Equally important, conferences offer a way to start building those relationships. Introducing yourself, having initial conversations, and following up afterwards are often the first steps in establishing a presence in a new market. 

At the same time, they provide a clearer understanding of how that market operates—its specific dynamics, expectations, and nuances. This kind of on-the-ground insight is difficult to replicate through research alone. 

When You Don’t Know Yet: Testing and Assessing an Event

Not every conference can be fully evaluated in advance. 

In many cases, research will provide a reasonable sense of whether an event is relevant—who attends, what topics are covered, and how the event is positioned. But there are also situations where the only way to assess an event properly is to attend it. 

In those cases, it is useful to approach the conference as a form of structured evaluation.

Rather than attending passively, firms can attend with a clear set of criteria in mind. For example: 

  • Who is actually in the room? Are the right clients, partners, or stakeholders present? 

  • What is the overall quality of the programming? Are the topics relevant and forward-looking? 

  • How engaged are attendees? Are there meaningful opportunities for interaction, or is participation more passive? 

  • What is the overall scale and energy of the event? Does it feel like a gathering worth investing in more heavily? 

Approaching a first-time event this way allows firms to make a more informed decision about future participation. 

It may confirm that the event is worth returning to with a larger team, a speaking role, or an exhibit presence. Or it may suggest that the event is better suited as a one-time or occasional participation. 

Either outcome is useful. 

Building a More Intentional Mix

Over time, this approach leads to a more balanced and intentional mix of conferences. 

Core industry events continue to play a key role in maintaining relationships and visibility. At the same time, selectively adding target-sector conferences and testing new events allows firms to expand their understanding of the markets they serve. 

The result is not a larger conference calendar, but a more effective one—where each event has a clear role and contributes in a meaningful way to the firm’s overall business development efforts. 


Who Should Attend?

Once the purpose of attending is clear and the right conferences have been identified, the next question is who from the firm should be there. 

Different roles serve different functions at a conference, and aligning attendees with the objective of the event is key. 

In some cases, marketing and business development professionals play an important role. They are often well positioned to make introductions, identify opportunities, and initiate conversations with new contacts. They can cover ground efficiently, connect people, and help ensure that the firm is visible and engaged throughout the event. 

In other situations, it may be more appropriate for subject matter experts or technical leaders to attend. When conversations are more specialized or when credibility in a particular area is important, having someone who can speak in depth about the work can make a meaningful difference. 

Principals and senior leaders also play a role, particularly when the objective is relationship-building at a higher level. Their presence can signal commitment, strengthen existing connections, and support more strategic conversations. 

In many cases, the most effective approach is a combination of these roles. A business development lead may open conversations, while a technical expert provides depth, and a senior leader reinforces the relationship. 

The key is alignment. Who attends should be directly tied to what the firm is hoping to achieve. When that alignment is in place, participation becomes more focused, and the interactions that take place at the conference are more likely to lead somewhere meaningful. 

Making the Most of Conference Participation

Once the objectives are clear, the right events have been selected, and the appropriate team members identified, the final step is execution—how to ensure that the time and investment translate into meaningful outcomes. 

This is where relatively simple preparation and follow-through can make a significant difference. 

Before the Event: Preparing with Intent

The work begins well before the conference itself. 

A small amount of preparation can dramatically improve the value of participation. This starts with understanding who will be there. Reviewing attendee lists where available, identifying key clients, collaborators, or target organizations, and reaching out in advance to set up meetings can help ensure that time on site is used effectively. 

It is also useful to review the program in detail. Which sessions are most relevant? Who is speaking? Are there particular topics that align with current pursuits or areas of interest? Having a sense of what matters ahead of time allows teams to be more selective and intentional once they arrive. 

Internal alignment is equally important. If multiple people from a firm are attending, it is worth clarifying roles in advance. Who is focusing on relationship-building? Who is attending sessions and tracking insights? Who is responsible for following up afterwards? These do not need to be rigid assignments, but a shared understanding helps avoid duplication and ensures that key opportunities are not missed. 

Even simple preparation—knowing who you want to see, what you want to learn, and what would make the event worthwhile—can significantly change how the conference unfolds. 

During the Event: Being Present and Observant

Once at the conference, the focus shifts to engagement. 

This includes both the obvious and the less obvious aspects of participation. Formal programming—sessions, panels, presentations—provides valuable insight into how topics are being framed and discussed. At the same time, some of the most useful information often comes from informal conversations, side discussions, and observations of how people interact. 

Paying attention to recurring themes can be particularly useful. What issues are being raised repeatedly? What concerns are being discussed in different sessions or conversations? These patterns often signal where attention and investment are moving within a sector. 

Equally important is being intentional about conversations. Rather than moving quickly from one interaction to another, taking the time to have a smaller number of more meaningful discussions often leads to stronger connections and better outcomes. 

For firms attending a conference for the first time, this is also the moment to assess the event itself. Who is actually in the room? Are the right people present? Is the level of engagement high? Does the event feel aligned with the firm’s objectives? These observations will inform future decisions about whether and how to participate again. 

After the Event: Following Through

The value of a conference is often determined by what happens after it ends. 

Following up with new contacts, reconnecting with existing ones, and continuing conversations that began at the event are all essential steps. Without this follow-through, even strong initial interactions can quickly fade. 

It is also important to capture and share insights internally. What was learned? What trends or issues stood out? Were there new organizations, partners, or competitors worth noting? Sharing these observations helps extend the value of the conference beyond the individuals who attended. 

Over time, this process builds a clearer picture of the market and strengthens the firm’s overall approach to business development. 

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